Privacy Policy
What we collect, what we do with it, and the choices you have. We keep it plain so you actually know what you're agreeing to.
Scorpion Alert ("we", "us", "our") operates the website scorpionalert.com, the Scorpion Alert mobile apps for iOS and Android, and the Scorpion Detector devices and cloud monitoring service (collectively, the "Service"). This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using the Service, you agree to this policy.
Information we collect
Information you give us
When you create an account, we collect your name, email address, and (if you sign in with Apple or Google) a unique identifier from that provider. If you purchase a detector or subscribe to monitoring, our payment processor collects your billing details; we do not store your full card number on our servers.
When you set up a detector, we collect the room label you assign to it, the time zone you're in, and your approximate location (city and state) so we can surface regional context in the app. We do not collect or store your precise GPS coordinates.
Information collected automatically
When you visit the website, we collect standard server logs (IP address, user agent, referring URL, timestamps) and analytics events via Google Analytics 4. GA4 uses cookies and similar technologies to measure page views, session duration, and aggregate usage patterns. We have configured GA4 with IP anonymization enabled and do not share the data with Google for advertising purposes.
When you use the mobile app, we collect device identifiers, app version, operating system version, and crash diagnostic data via Firebase. Detector hardware periodically reports its health status (signal strength, battery level, firmware version) and the fluorescence events it observes. Detection events contain a confidence score and a room label — they do not contain camera footage or audio recordings.
Information we do not collect
We do not record audio, we do not capture video, and we do not read your photos, contacts, messages, or browsing history. The detector is a UV-lit fluorescence sensor — it is not a camera.
How we use your information
- To operate the Service — send alerts when a detector triggers, deliver firmware updates, and let you sign in.
- To improve the Service — diagnose crashes, tune the detection models, and understand which features are used.
- To communicate with you — transactional email about your account, subscription, or a safety-relevant product issue. We do not send marketing email without your opt-in.
- To comply with the law — respond to valid legal process, enforce our terms, and protect the rights and safety of our users.
Third-party services
We use a small number of third-party services, each with its own privacy policy:
- Firebase — authentication, crash reporting, and push notifications.
- Sign in with Apple — optional authentication provider.
- Google Analytics 4 — website analytics.
- Our payment processor — handles billing. We receive a token, not your full card number.
- App Store platforms — Apple App Store and Google Play manage the distribution and in-app purchase flow for the mobile app.
We do not sell or rent your personal information to anyone.
Cookies and similar technologies
The website uses a small number of first-party cookies to keep you signed in and remember your preferences. Google Analytics sets its own cookies (_ga, _ga_*) for visit measurement. You can block or delete cookies in your browser; the site will still work, but we won't be able to remember your session across visits.
We do not use cross-site tracking pixels or advertising retargeting cookies.
Data retention
Account information is retained for as long as your account is active. Detection events are retained for 90 days in the app's visible history and longer in our backups, for debugging and for restoring your history if you reinstall. Server logs are retained for up to 30 days. If you delete your account, we delete your personal information from our active systems within 30 days, and from our backups within 90 days.
Your choices
- Access and correction — you can view and update your profile from the app. For anything the app doesn't expose, email us and we'll help.
- Deletion — you can delete your account from the app's settings. On iOS this follows Apple's in-app account deletion requirement.
- Portability — we'll provide a copy of your account data on request.
- Opt out of analytics — you can disable analytics for the mobile app in its settings. For the website, the Google Analytics opt-out add-on disables GA4 in your browser.
- California residents (CCPA/CPRA) — you have the right to know what we collect, delete it, correct it, and opt out of "sale" or "sharing." We do not sell or share your information for cross-context behavioral advertising, so the opt-out is a no-op in our case, but the right is available on request.
Children's privacy
The Service is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe we have, please contact us and we will delete it.
Security
We use HTTPS everywhere, encrypt sensitive data at rest, and follow the principle of least privilege for internal access. No online service is perfectly secure — if you spot a vulnerability, please report it to us at the email address below and we'll respond quickly.
Changes to this policy
When we make material changes, we'll update the "Last updated" date at the top of this page and, for logged-in users, surface a notice in the app the next time you open it. We keep older versions on request.
Contact us
Questions about this policy, or requests to exercise your rights, should go to:
Scorpion Alert
Email: support@scorpionalert.com
This policy is provided for transparency. It is not legal advice. If you need a binding interpretation of your rights under a specific law, consult a licensed attorney in your jurisdiction.
Create your account
Sign up with Google or Apple — no password required.
By continuing, you agree to our Terms & Conditions and Privacy Policy.
How many Scorpion Detectors do you need?
Scorpion Detectors are free as part of your monitoring services. Discounts for monitoring services apply as you add more Detectors. When you're done, simply return them.