Terms & Conditions
The ground rules for using Scorpion Alert. We kept the language plain so you can actually read it.
These Terms & Conditions ("Terms") govern your use of the Scorpion Alert website, mobile apps, the Scorpion Detector hardware, and the monitoring service (collectively, the "Service"). By creating an account or using the Service you agree to these Terms. If you do not agree, please do not use the Service.
The Service
Scorpion Alert provides UV-lit scorpion detectors and a cloud monitoring service that delivers push alerts to your phone when a detector identifies a potential scorpion. The Service is a detection and awareness tool — it is not extermination, pest control, or a substitute for professional medical or pest-management advice. A detector may miss a scorpion, and an alert may be triggered by something other than a scorpion. Do not rely on the Service as the sole safeguard for anyone who could be seriously harmed by a scorpion sting.
Accounts
You are responsible for the accuracy of the information you provide when you register and for keeping your login credentials secure. Tell us right away if you suspect someone has accessed your account without your permission.
Hardware, subscriptions, and returns
The Scorpion Detector is provided on a rental basis under a monthly subscription. You retain physical possession while the subscription is active. You may cancel at any time and return the detectors to us; prepaid months are not refunded on a pro-rated basis, but you will not be billed for subsequent months. Detectors must be returned in reasonable condition — normal wear is fine, water damage and physical destruction are not.
Acceptable use
You agree not to: (a) resell or redistribute the Service; (b) reverse engineer, tamper with, or attempt to extract credentials from the detector firmware or cloud service; (c) use the Service to harass, defraud, or impersonate anyone; or (d) use the Service in a way that violates applicable law.
Intellectual property
All content, software, firmware, detector designs, trademarks, and the Scorpion Alert name are owned by Scorpion Alert or our licensors and are protected by intellectual property law. The Service is licensed, not sold. Patent pending.
Disclaimers
The Service is provided "as is" and "as available," without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or will detect every scorpion that enters your home.
Limitation of liability
To the maximum extent permitted by law, Scorpion Alert and its officers, employees, and suppliers will not be liable for any indirect, incidental, consequential, special, or punitive damages, or for any loss of profits, revenue, or data, arising from your use of the Service. Our aggregate liability for any claim arising out of the Service is limited to the amount you paid us in the twelve months preceding the claim.
Changes to the Service and these Terms
We may update the Service and these Terms from time to time. When we make material changes to the Terms, we'll update the "Last updated" date above and, for account holders, notify you in the app. Continuing to use the Service after an update means you accept the revised Terms.
Termination
You may stop using the Service and close your account at any time from the app. We may suspend or terminate access if you violate these Terms. On termination, your right to use the Service ends and rentable hardware must be returned.
Governing law
These Terms are governed by the laws of the State of Arizona, without regard to its conflict-of-laws rules. Any dispute will be brought in the state or federal courts located in Maricopa County, Arizona.
Contact us
Questions about these Terms? Email support@scorpionalert.com.
These Terms are provided for transparency and are not legal advice. If you need a binding interpretation of your rights under a specific law, consult a licensed attorney in your jurisdiction.